Privacy Policy

At Cryptid Research Unit (merch.clanb.net), we're committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our site, you consent to the practices described here.

Information We Collect

When you visit our website, we may collect certain information about you, including:

  • Personal identification information (such as your name, email address, and phone number) that you provide voluntarily during registration or checkout.
  • Payment and billing information needed to process your orders, including card details, which are securely handled by trusted third-party payment processors. We never store your full card details on our own servers.
  • Browsing information, such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies.

Use of Information

We may use the information we collect to:

  • Process and fulfil your orders, including shipping and delivery.
  • Communicate with you about your purchases, provide support, and respond to your questions or requests.
  • Personalise your shopping experience and show relevant product recommendations and promotions.
  • Improve our website, products, and services based on your feedback and browsing patterns.
  • Detect and prevent fraud, unauthorised activity, and abuse of our website.

Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in these circumstances:

  • Trusted service providers: We may share your information with third-party providers who help us operate our website, process payments, and deliver products. These providers are contractually obligated to handle your data securely and confidentially.
  • Legal requirements: We may disclose your information if required to do so by law, or in response to valid legal requests or orders.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. That said, no method of transmission over the internet or electronic storage is 100% secure, so we can't guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and understand your preferences and interactions with our site. You can disable cookies through your browser settings, though doing so may limit certain features and functionality.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at [support@clanb.net].

Last updated: 28 July 2026